Call 1-888-444-4617 to contact the iEXCHANGE Help Desk or Request a Free Webinar. '/_layouts/15/docsetsend.aspx' For example, if youre taking the exam to become an Emergency Medical Technician (EMT), the testing organization is the National Registry of Emergency Medical Technicians (NREMT). Please keep the exam cancellation email you received from us. A. Q. A. In this case, prior to your originally scheduled appointment date, you can reschedule your exam, free of charge, through your online candidate profile. Once launched, youll receive 24/7 access to your online Pear Portal, which features a dashboard and various reporting options so you can easily provide and view real-time updates for each of your Pear coaching engagements! Find out how Independence Administrators reviews the requested treatment settings for certain specialty drugs that are eligible for coverage under the medical benefit. Why has my exam been moved to another location? Providers and facilities can use InstaMed to receive fully reconciled remittance advice and claims settlement payments electronically for services provided to Independence Administrators plan members. On the payment screen, you will see the option to enter your code. Subject to these Terms, Health Plan grants the User a nonexclusive, nontransferable, limited and revocable right and license to access and use the PEAR Portal, the Applications and the Health Plan Data (as defined below) for the sole purpose of creating, modifying, and accessing reports and data. Welcome Providers Do not sell my personal information and cookies. Where can I get information and tips about my online exam? +'?ID={ItemId}&List={ListId}'); return false;} if(pageid == 'audit') {STSNavigate(unescape(decodeURI('{SiteUrl}'))+ Third-party test centers have been directed to follow guidance from local governments and health authorities, which could also have had an impact on your exam appointment. Pear FAQ | PEAR Pro Support Some third-party test centers (PVTC and PVTC Selects) around the world may be operating at limited or changed capacity based on their own discretion or in response to government mandates. PearPortal - AmeriHealth A. Contact our team, Access site management tools, get help with administrative matters, download marketing materials, and more, all on our test center resources page. Some locations may also have unique requirements for in-person testing, so be sure to check the, Where required, yes, you must bring and properly wear your own face mask the entire time you are at the test center. You can obtain a copy of a specific policy by calling the clinical services department at 1-888-234-2393. A. Setting up and using the system is easy and their customer service is exceptional. pearportal - IBX Can I schedule an in-person exam appointment? I am scheduled to take my exam at a third-party test center, and I'm worried it is going to be closed. How to register for the PEAR portal: Review the Managing Access in PEAR video, which provides you with an overview of PEAR's access management process, managed by your Yes. What is a Customer Portal? - ServiceNow Please visit our COVID-related testing information page regularly for updates. Where can I find test delivery information specific to my country? A. Visit the test-taker customer service page, where you can find useful FAQs or quickly reach your customer service team for assistance with these and many other items. From the test-taker homepage, use the search bar to type your program name or acronym or select the name from the alphabetical list. Designate up to two Organization Administrators during enrollment. For exam-specific questions, head over to your program page. Tip: Search for the name of the testing organization that develops and owns the exam youre taking. PearPortal We continue to deliver exams to any third-party test centers with the ability to operate. A. + '?List={ListId}&ID={ItemId}'), /_layouts/15/images/sendOtherLoc.gif?rev=40, javascript:GoToPage('{SiteUrl}' + Access to specific applications within the PEAR portal will vary based on providers' specialty, practice size, and The Provider Engagement, Analytics & Reporting (PEAR) portal provides a single sign on that allows our participating providers* to access information for patients who are members of Independence Blue Cross, Independence Administrators, AmeriHealth Pennsylvania, AmeriHealth New Jersey, AmeriHealth Administrators, including: Act Now! You can select up to three test centers to compare appointment availability. Dont forget to click Confirm Rescheduleon the final screen to ensure your changes have been saved. You should receive an email or letter with authorization details. We understand you may be on a deadline to take your exam. You might just need to refresh it. PEAR Practice Management PEAR Practice Management (PEAR PM) is the application that provides a connection point to the plan information and transactions that health care providers use every day in caring for patients. Participating providers are registered for the PEAR portal at the organization or Tax ID level. Can I travel to a different state/jurisdiction to take my test? We believe in creating purposeful engagements that provide attainable goals with long-lasting results. Mailing Address 1901 Market Street Philadelphia, PA 19103 Email The standard sanitizing regimen in our PPCs includes regularly cleaning and disinfecting common areas and workstations, and providing hand sanitizer throughout waiting areas and testing rooms. PEAR You should attempt to reschedule your exam through your online Pearson VUE account. If you are impacted by a test center closure, you will receive an email with information on how to reschedule your exam. Trading partners can access the EDI Trading Partner Business Center and register to submit and receive transactions. '/_layouts/15/Reporting.aspx' AmeriHealth Administrators, a leading independent national third party administrator, provides medical management services for Independence Administrators. Youll find any country-specific requirements and/or restrictions on our. If your practice is part of an Integrated Delivery System, please check with your administrative office to see if your organization is already registered. We apologize for this inconvenience and thank you for your patience. Independence Administrators offers a Direct Ship Drug Program to our in-network physicians. The future of health care is extremely complex and constantly changing. Expanded coverage of Q. What should I do? If youre booking your exam by phone, please tell the agent that you have a voucher to use. Sorry to interrupt Close this window. You can obtain a copy of a specific policy by calling the clinical services department at 1-888-234-2393. A. Q. The Provider Engagement, Analytics & Reporting (PEAR) portal is a tool that offers our participating providers* a single point of entry to access multiple digital tools. If you are unable to confirm registration, please contact PEAR Support at1-833-444-PEAR(1-833-444-7327)., *Only participating providers in an AmeriHealth network can obtain access to the PEAR portal.. Pear Portal A. Setting up and using the system is easy and their customer service is exceptional. Please turn on JavaScript and try again. My exam is not available at my preferred testing location. Q. With Pear, you have a dedicated specialist that provides top talent coaches for your organization's leadership development needs and helps manage the process from start to finish. For exam programs / test owners. You should receive an email or letter with authorization details. What should I do? Occasionally, as local guidelines dictate, test centers may need to close or reduce appointment availability, necessitating a location change. First, visit your exam programs homepage to find answers to FAQs about your exam program. Contact a sales representative to learn more. Find Providers, Call the number on your patients ID card or log into iEXCHANGE This website is scheduled to undergo routine maintenance on Saturday, 12 November 5:00 p.m. CST- Sunday, 13 November 3:00 a.m. CST. A. My exam requires authorization. Select the exam youd like to reschedule or cancel from Upcoming Appointments. How do I find the homepage for my exam program? For security reasons, we can only send receipts or exam confirmation to the test-taker (not third parties). This is the person in your organization that will make the PEAR portal registration request. Once launched, youll receive 24/7 access to your online Pear Portal, which features a dashboard and various reporting options so you can easily provide and view real-time updates for each of your Pear coaching engagements! Provider Engagement, Analytics & Reporting (PEAR) portal is a single point of entry for participating providers to easily access tools A. Test-takers whose exam payment was processed through their exam sponsor will either receive a refund or an extension as determined by the exam sponsor. Find an Independence Administrator Network Provider. A. Youll find any country-specific requirements and/or restrictions on our COVID-related testing information page. When this happens, we will move your exam appointment to a temporary appointment-holding test center to allow you time to reschedule your appointment to a date and location convenient to you. Visit your exam programs homepage, click Create account and complete the required fields. Q. If you cannot find seat availability due to scheduling changes in response to COVID-19, please reach out to your university or exam sponsor about next steps. You can request precertification online using iEXCHANGE or call the phone number on the plan members ID card. Contact Information for Providers Important Telephone Numbers PNS Contact Tool Locate your designated AmeriHealth Provider Network Services (PNS) team contact. Please check back regularly for updated availability. Talk to a sales representative to learn more. You can use Visa, American Express, or MasterCard debit or credit cards. These vary per testing program. Before prescribing a medication, you should work with the plan member to determine if the drug is included on the formulary. How long is the authorization period? Youll only be able to register for an exam if testing is available on that date. I have an issue on test day. FutureScripts, an independent company, provides pharmacy benefit management services for Independence Administrators. If I need to report a security issue, who should I contact? A. Take the first step. A. *Some specialty medications, such as infusion drugs or drugs administered by the physician in the office, may be covered by the plan members medical benefits plan and may require precertification. You will see the Editoption to the right of any fields you can update. Home [provcomm.ibx.com] Yes. *If your practice is part of an Integrated Delivery System, please check with your administrative office to see if your organization is already registered. Please note:Only participating network providers can obtain PEAR portal access. Where can I get information and tips about my online exam? Once you've created an account, youll be able to schedule your exam. Plus, you can choose from chat, phone or email contact methods. If you have additional questions regarding voucher usage or testing windows, please visit your exam program's homepage. Once you have access to the portal and PEAR PM, find more on each of these transactions in the PEAR Help Center. Q. How do I reschedule or cancel an exam online? A case will be filed, with most cases investigated and resolved within 3-5 business days. A. Procedures & Medications Requiring Precertification, Precertification List (effective 7/1/2022), Precertification List (effective 1/1/2022). PEAR portal. PEAR Portal Overview - Liferay DXP Visit the test-taker customer service page, where you can find useful FAQs or quickly reach your customer service team for assistance with these and many other items. Log in to Pear Deck using your Google or Microsoft account: Using a single sign on, theProvider Engagement, Analytics & Reporting (PEAR) portalconnectsparticipating providers* to multiple digital tools to help them provide quality care to their patients.Learn how the PEAR portal can benefit your organization below and Dont worry: our website will prevent you from scheduling outside of your eligibility window. How can I find the latest information on test delivery? How do I contact Pearson VUE customer service? Occasionally, as local guidelines dictate, Pearson-owned and operated test centers may need to close or reduce appointment availability, resulting in exam cancellation. Download our brochure (700.0KB) A. What health and safety measures are you taking at your test centers? AmeriHealth Administrators, an independent company, performs medical management services on behalf of Independence Administrators. When this happens, we will move your exam appointment to a temporary appointment-holding test center to allow you time to reschedule your appointment to a date and location convenient to you. For all other questions and inquiries, call Customer Service at 1-800-275-2583. You can also log in to your Pearson VUE account to verify if you can still see your upcoming exam appointment. Where required, yes, you must bring and properly wear your own face mask the entire time you are at the test center. More options. pearportal - IBX Find your. If you dont find what youre looking for in the FAQs, try contacting your program-specific customer service team, where you can get information and guidance customized to both your exam program and your geographic region. PEAR Comprehensive Visit. PEAR Practice Management: Frequently Asked Questions - IBX Our transition to the Provider Engagement, Analytics & Reporting (PEAR) portal is complete! The PEAR Practice Management application within the PEAR portal is a brand-new provider engagement tool that replaced the NaviNet web portal (NaviNet Open) on July 1, 2021, for our '/_layouts/15/DocSetVersions.aspx' Certain procedures and prescription drugs require precertification before they are performed or administered. Can I schedule an in-person exam appointment? Occasionally, as local guidelines dictate, test centers may need to close or reduce appointment availability, necessitating a location change.
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