Rule of thumb for TCGPlayer is that its not worth arguing. Our expert team will review the card to determine if it is indeed counterfeit. and our Your recourse is through TCG, not us. Clicking the button will convert all navigation into a virtual storefront for Ghostly Shop. Health Points TCG's Recently Updated Products . To open a counterfeit claim, please contact our dedicated Customer Support team right away with your order details. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. 5640 E. Taft Road, #3267. As a Seller, if you follow our shipment tracking rules then you are protected against lost order claims. The TCGplayer Price Guide tool shows you the value of a card based on the most reliable pricing information available. $9.16. Economics forum Posted on Sept. 11, 2014, 1:08 p.m. by a e o n s t o r e m y l i v e r. About a week ago I ordered a card that was listed in 'Moderately Played' condition for around $20.00. Free shipping. 8. level 2. skold177. Thanks so much! Privacy Policy. You will never be contacted by TCGplayer asking you to refund an order due to fraud. In our experience, many buyers are empathetic and understanding once they are notified of any issues a seller is experiencing due situations . Learn from my mistake. Also, please do not shop from simplyunlucky. If they have them in stock, they will send the cards to you. $0.95. Announcements. See TCGplayer Market Price, Low Price, High Price and your current Store Price for every card you scan. As a Seller or a Buyer, if you feel that your information has been compromised, please contact us directly at sales@tcgplayer.com. Hover to zoom. As a Buyer, if the order you receive is different or incorrect from what you ordered, our team will help you get a refund or replacement. TCGplayer guarantees your payment on all completed Direct orders. Kiki-Jiki, Mirror Breaker. As always, were available to help you if you have any questions or concerns at sales@tcgplayer.com. Follow. Zappos. Let me start off with saying I will never pre-order again. I thought I could avoid this crap by going with TCGplayer rather than eBay. Edit: Tweet, Email (Their email is sales@tcgplayer.com if you want to email them about it), Their Reply. Refunding Bulk Lots. If you received a defective item, please contact us at contact@tcg-stadium.com with details of the product and the defect. Lululemon offers a unique, fast option for customers looking for a quick refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. TCGPlayer gone awry. "Refund Origin" will indicate which party (customer service representative, seller or buyer) initiated the refund. 6.1. Nordstrom has a good return policy with an exception of a case by case basis which is rather vague. Adventures in the Forgotten Realms - Set Booster Display. 3y. A Refund Policy is a document created by the operator of a website or mobile application which clearly delineates that operator's rules and conditions on offering refunds on purchased items. View Feedback. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How long is it supposed to take? I've also had a few orders that didn't show up (but were eventually returned via USPS as undeliverable) and one that arrived damaged. Cardfight!! https://help.tcgplayer.com/hc/en-us/articles/201642073-Refund-and-Return-Policy I don't think you've given it enough time for normal processing, though. We'll ensure you receive a full refund for any counterfeit cards. So I'm wondering if any seller ever actually has tried to push back on condition grievances with any degree with satisfaction. Initiating a Refund or Exchange 5.5. Refunding delivered singles. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When a buyer cancels a Direct order, we issue them a refund. This means that if you receive an order on TCGplayer, you can ship it risk-free. This means that if you receive an order on TCGplayer, you can ship it risk-free. How Do I Display a Refund Policy? TCGplayer Buyer Safeguard. Refunds & Returns. TV Tokyo.Privacy Policy|Terms of Service. 5 days ago means friday, which means there was a weekend in between, so it's been 3 business days, and not really 3 since it's still fairly early on Tuesday Whether youre a Seller or a Buyer on TCGplayer, you are 100% protected. Or am I just out of luck. You should get an email saying you were refunded as well as a message through the tcgplayer inbox within an hour or so. Syracuse, NY 13220. As a Seller, you will never be contacted by TCGplayer asking you to refund an order due to fraud as we eliminate fraudulent orders before they are provided to you for shipment. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tell them that you don't want a refund, you want the cards. Do you have any idea how long this "hold" supposedly lasts/what I'm supposed to do in the meantime if I do have a customer issue? 96 listings on TCGplayer for Sky Striker Mecha - Widow Anchor - YuGiOh - If you control no monsters in your Main Monster Zone: Target 1 face-up Effect Monster on the field; negate that face-up monster's effects until the end of this turn, then, if you have 3 or more Spells in your GY, you can take control of that monster until the End Phase. Refund Policy Our policy lasts 30 days. . Right to Cancel an Order 6. Returning Items Learn More about Quicklist I'm a seller on TCGplayer, and with the release of Ikoria, my volume has quadrupled. As always, were available to help you if you have any questions or concerns at, . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You'll be able to view this refund from your Seller Portalhowever, your responsibilities for that order will not change. We also do not accept returns or exchanges of any factory defects for a product or if a shipment is lost in transit. Privacy Policy. YUGIOH TCG CHANGE OF HEART MAMA-EN078 ULTRA 1ST EDITION. As a Seller, if you follow our shipment tracking rules then you are protected against lost order claims. Contact the seller right away per our TCGplayer Buyer Safeguard. Yu-Gi-Oh! and our Orders through TCGplayer Direct . If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. Please include the associated Order Number in the subject line and any details. If you would like to keep the package, you will reach out to TCGplayer Customer Service so we can organize repayment for the order. Shop knowing that you are protected from any issue where you are not satisfied with your order. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Free shipping. Refund policy example: Lululemon's speedy refund option. Shipping Costs 5.4. What do I do if my order / package is missing? We'll protect you against improper claims of a product not being received. If you need help with any order or any reason, our, Individual Sellers - TCGplayer Marketplace, Protection Policy help file will guide you. This is bull considering many other vendors had the for a dollar including starcity games, Cardkingdom and more. TCGplayer Direct Seller; Gold Star Seller; Certified Hobby Shop; Shop from this Seller. If you need help with any order or any reason, our Protection Policy help file will guide you. As mentioned, it took them 17 days to reach out after the card delivered. Vanguard and Wei Schwarz are bushiroad All Rights Reserved.Privacy Policy|Terms of Service, We believe that all Buyers and Sellers are part of our community, and we choose to protect each equally. Adventures in the Forgotten Realms. Card condition (either incorrect grading, or damage in transit) For more information, please see our SWSH11 Lost Origin. The TCGplayer Price Guide tool shows you the value of a card based on the most reliable pricing information available. Return Policy. and our 1 yr. ago. Refund policy Refund for change of mind will not be accepted. Refund policy samples. Privacy Policy. I'm not saying that I don't make mistakes but the probability of their just being unreasonably picky is high enough that it's not worth the risk of dealing with them again. Choose your product line and set, and find exactly what you're looking for. All the great services that benefit your store, All original content herein is Copyright TCGplayer, Inc. TCGplayer.com" is a trademark of TCGplayer, Inc. No portion of this website may be used without expressed written consent.All rights reserved.Magic: The Gathering and its respective properties are copyright Wizards of the Coast. Lost Origin Booster Box. After I bought those and a couple more from other vendors for a dollar, it jumped to 3-5 dollars. Order Was Not as Expected Refund and Return Policy; CONNECT WITH US. If it has not been shipped, contact TCGPlayer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A Refund Policy is not a negotiated contract - in other words, there are not two sides to this document. Please contact Customer Service via sales@tcgplayer.com if you have any questions or concerns.". Refund and Return Policy. Refund and Return Policy; Connect With Us. Instant Identification Turns Your Staff into Experts. It must also be in the original packaging and returned with a receipt or proof of purchase. You can shop risk-free, knowing your information is safe and only used by TCGplayer for order processing. Refund Conditions 5.1.3. In certain circumstances, you can talk your way out of a refund, but more often than not, youre best off offering a partial refund based on condition. Refunding delivered sealed products. Refund and Return Policy; CONNECT WITH US. and its respective properties are 2020 Studio Dice/SHUEISHA, TV TOKYO, KONAMI. Pokmon TCG Electrode Vivid Voltage 046/185 Holo Holo Rare PACK FRESH. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Website Footer 6.2. We believe that all Buyers and Sellers are part of our community, and we choose to protect each equally. By Kat Hart September 16, 2020 . Edit: I contacted TCG and they upped my daily refund limit, due to my volume in the last 30 days. As a Buyer, your orders are processed through TCGplayer and your payment information is not shared with sellers. Bloom Tender. To be eligible for a return, your item must be unused and in the same condition that you received it. Has anyone else had this happen? Customers are not subject to restocking or refund processing fees when a Seller applies a refund. A partial refund has been issued through TCGPLAYER.COM for order XXXXXXXX on behalf of the seller Kapow comics. For all of your products you will accept and process returns, refunds and adjustments in accordance with this marketplace seller agreement and the TCGplayer Refund and Returns Policy published on the Site at the time of the applicable order, and we may inform customers that these policies apply to your products. This is pretty infuriating. TCGPlayer return/refund policy specifically states: " Due to the volatile nature of the singles market, our sellers do not accept returns on single cards." with 2 exceptions. Elemental HERO Brave Neos. RATING FEEDBACK USER DATE; 5 out of 5: Products in perfect condition, delivery was very prompt and delivery was clearly far and away beyond the call of duty. $9.95. Follow. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Youre more than free to ask for pictures, but its not worth the headache. Usually if I send a card and someone complains about the condition I just offer a partial refund or full refund+return without demanding any sort of evidence - it seems like the risk of antagonizing the buyer and possibly incurring negative feedback is not worth the potential benefit of winning the dispute, as I'm not sure how TCGPlayer would weigh in on the usual "my card is not absolutely perfect in every way therefore it's SP" type disputes. You can buy anything from single cards, booster boxes, Elite Trainer Boxes, pin collections, tins and more! Counterfeit Claims. and our Verify your shipping address associated with the order. For more information, please see our "Refund Reason" will indicate why the refund occurred. Refund Method 5.1.4. Shop Exclusively from Code Y Collection. YUGIOH TCG PREDAPLANT AMBULOMELIDES MAMA-EN065 ULTRA 1ST EDITION. Seller: Kapow comics If the seller does not reply to you within 48hrs, please contact TCGplayer Customer Service. Making adjustments or canceling your order before it has shipped. In addition to the amendments detailed above, if you reside in Japan the Terms are modified as follows: 11. It hasn't yet to show up. Cookie Notice Double Masters 2022. We do not accept returns or exchanges of any opened product, unless the item you purchased is defective or is not as described. What is TCGplayer's Refund and Return policy? As long as the buyer is given a refund for any order that does not arrive within our standard *eight business day time frame, we can then remove the negative feedback for you! Cookie Notice If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange. 3. BUT I've now received this message: "Unfortunately, your store has processed too many full or partial refunds and you have hit your refund threshold limit. I've only refunded in accordance with TCGplayer's customer service guidelines, and have a 99.6% seller rating with 500 sales since I started in February. Is there any action I can take? As a Buyer, if your package doesn't arrive or goes missing, TCGplayer will offer you a full refund or replacement. daniel z8487 Savage Strike. For more information on resolving missing package claims, please check out our help article here. We'll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. That means even if the customer cancels their Direct order, we absorb the cost and handle the logistics of the cancelation. RATING FEEDBACK USER DATE; 5 out of 5: 11/7 nice condition: chris s3027: 11/04/2022: 5 out of 5: Fast shipping, accurate grading. Lost Packages As a Buyer, if your package doesn't arrive or goes missing, you're always protected by our Buyer Safeguard. If card prices increase, give a refund and an excuse. Cards, Pokmon Cards, Dragon Ball Super, Digimon TCG, Flesh and Blood, Comic Books, Supplies and more. As a Buyer, if your package doesnt arrive or goes missing, TCGplayer will offer you a full refund or replacement. This includes a variety of situations, such as lost packages, payment issues, or any situation where your order does not arrive as expected. Cookie Notice Seller (Simplyunlucky) said he refunded me. Click either the "Full Refund" or "Partial Refund" button at the top of the screen. I ordered 90 showcase parcelbeasts from Good Games USA for a dollar each. In all, I've had to issue refunds (some partial) on ~7 orders in the past month and all were on items/orders less than $3.00. As a Seller, we give you the benefit of the doubt. Cookie Notice Exchanges 5.3. Irida - 147/189. 10. Call USPS and verify that the package has in fact not been shipped. If I issue a partial refund to a buyer without pictures I do have the recourse of just blocking the buyer, and that's what I'll do afterwards. Please Note: It may take up to 4 business days for this TCGPLAYER.COM refund to appear in your billing account. Privacy Policy. Japan. As an aside, I wish sites provided guidance to buyers that they really should include pics if they intend to dispute condition. Processing Fee via shopping cart system. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send you Employees can efficiently find information on every trading card for your buyers. Primeval Planet Perlereino. $3.00. When you receive an order on TCGplayer, you can ship it risk-free, knowing you will be paid in full. 71 listings on TCGplayer for Pot of Prosperity - YuGiOh - Banish 3 or 6 cards of your choice from your Extra Deck, face-down; for the rest of this turn after this card resolves, any damage your opponent takes is halved, also excavate cards from the top of your Deck equal to the number of cards banished, add 1 excavated card to your hand, place the rest on the bottom of your Deck in any order . Temporary Changes: Presale Policy. Choose your product line and set, and find exactly what you're looking for. Quicklist instantly identifies cards from all games hosted on TCGplayer. We sell Pokemon, Yu-Gi-Oh, and other toys and accessories! BUT I've now received this message: "Unfortunately, your store has processed too many full or partial refunds and you have hit your refund threshold limit. What Should Your Refund Policy Contain? Power of the Elements. Deck Exclusives. User Content. $2.00. The wording "You further agree to waive your right to be identified as the author of User Content and your right to object to derogatory use or treatment of such User Content" is deleted in its entirety and replaced with: Leave a good review, get your refund, after refund completes leave a 1star review informing of how they held your refund unfairly hostage. 130 listings on TCGplayer for Chainer, Dementia Master - Magic: The Gathering - All Nightmares get +1/+1 BBB, pay 3 life: Put target creature card from a graveyard into play under your control. For International packages without tracking. Lady Labrynth of the Silver Castle. For more information, please see our Sellers have no repercussions with presales. Refunds 5.1.1. The cost will not change in any of your levels (there are four levels to sell on TCGplayer The total amount you earn my fee is later transferred to you via direct deposit mode of payment. Within Other Policies 6.3. 1. I've gotten burned there. How Long the Refund Takes 5.2. Escalated issue with a seller. Refundable Items 5.1.2. When Chainer, Demetia Master leaves play, remove all Nightmares from the game. Shop Exclusively from The Bearded Oracle. Due to user error, I did make 3-4 mistakes inputting the roughly 4,000 cards in about two days (oops, live and learn). With Zappos, you have a whole year to return an unused product. $1.90. Orders through TCGplayer Direct The company TCGplayer will deduct 11% from this amount plus a flat fee of 50 cents. Syracuse, NY 13220. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This does not affect any rights you may have under Australian consumer law. For more information, please see our I've only refunded in accordance with TCGplayer's customer service guidelines, and have a 99.6% seller rating with 500 sales since I started in February. Input your details into the refund policy generator below and .
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